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Landlord Information Pack

Personal service from Lomond's dedicated lettings team

Lomond's Full Property Management Service is designed for landlords who wish to benefit from a complete professional service and minimal involvement in the management of their property.

Package 1 - Full Property Management

  • Rental valuation of property
  • Marketing of property
  • Accompanying all prospective tenants to view the property
  • Comprehensive tenant referencing
  • Putting a short assured tenancy agreement in place
  • Preparing a detailed inventory and schedule of condition Additional Charge*
  • Collecting security deposit and working with deposit scheme
  • Collecting monthly rent and forwarding onto the landlord
  • Advice on all legal requirements and landlord registration
  • Council tax and utilities notification of incoming tenants details
  • Periodic property inspections and informing the landlord about any issues
  • Maintenance, liasing with the landlord and the tradesmen over repairs
  • Final property inspection for checkout at the end of the tenancy
  • Deductions for any dilapidations and forwarding remaining rent onto the landlord

Package 2 - Find A Tenant Service

  • Rental valuation of property
  • Marketing of property
  • Accompanying all prospective tenants to view the property
  • Comprehensive tenant referencing
  • Putting a short assured tenancy agreement in place
  • Preparing a detailed inventory and schedule of condition Additional Charge*
  • Collecting security deposit and working with deposit scheme
  • Collecting monthly rent and forwarding onto the landlord
  • Advice on all legal requirements and landlord registration

Lomond will promote your property to a wide audience, using the trusted online property rental website We maintain a database of prospective tenants so we may already have a suitable tenant for you. Lomond will also advertise on our own website, erect a professional ‘to let’ sign outside your property and contact our relocation partners and provide them with details of your property. There are many ways to attract the right tenant and Lomond covers all bases.

Energy Performance Certificate

The Energy Performance Certificate will need to be carried out prior to any marketing of the property. The certificate lasts for 10 years and can therefore be reused for future tenancies.

Carbon monoxide alarm

It is legislation that at least one carbon alarm is installed in any property that has a gas supply. In larger properties we would recommend that more than one be fitted. Alarms must have non removable batteries.

Portable appliance testing

Portable appliances which are left as part of the property let must be inspected and certificates obtained on an annual basis.

Gas safety check

All properties with a gas supply must be checked on an annual basis and a Landlord Gas Safety Certificate obtained.

Mains wired smoke alarms

It is legislation that all properties have a mains wired smoke alarm installed. Properties over more than one level will require a mains wired alarm on each level. Additional alarms will be required in the main living areas and a heat alarm in the kitchen.

Schedule of condition/inventory report

It is company policy that a schedule of condition/inventory report is completed and signed by both the agent and tenant at move in. This will be held on file and submitted to the relevant Tenancy Deposit Scheme if required as evidence of any damage caused by the tenant during the tenancy.

Lomond can arrange to have all of the above carried out on your behalf. Our rental manager will be happy to discuss your requirements and provide a cost for carrying out the works prior to the tenant moving in.

Electrical Inspection Report 

All rental properties must now have a certified electrical inspect and confirm the safety and suitability of the mains wired electrical circuits and lighting. It is recommended that this inspection is completed no less than every 5 years.

Legionella Risk Assessment 

All rental properties must have their water systems inspected and tested on an annual basis.

1. Deliver advice and services that promote your interests

2. Tailor our services to your individual letting needs

3. Recommend proven ways to help minimise any risks

4. Operate unrivalled and cost-effective fee structure

5. Forward your rental payments promptly

6. Provide the highest standard of service at all times

7. Proactive and efficient in everything we do

8. Resolve any issues quickly and courteously.

The landlord is responsible for insuring the property (landlord’s buildings insurance), and any items which belong to you that are left in the property (contents insurance).


Mortgage – If the property is mortgaged, written consent (‘permission to let’) should be obtained from the mortgage lender. If a special clause is required in the tenancy agreement we need to be notified well before the lease is signed.

Council tax – It is the responsibility of the occupier to pay the council tax on a property. We will notify the collection office when a property is let to a tenant. If the property is vacant between lets, responsibility for council tax reverts back to the landlord.
Tax – Letting is a business and you will be required to pay tax on the letting income, subject to any allowable deductions. As the landlord you are responsible for the payment of any income tax.

Non-resident landlords – The legislation surrounding non-resident landlords and their managing agents differs significantly from landlords residing in the UK. It may be the case that tax will have to be deducted at source by your managing agent. To clarify this position we will arrange for you to complete an NRL 1 form and submit this to HMRC.

Gas, electric, television, cable/satellite accounts and telephone – We will notify gas and electric utility companies of the details of your new tenants, making them aware who is responsible for payment. You will need to supply us with the contact details of your suppliers, however, you will need to cancel your telephone, cable, satellite and TV licence subscriptions prior to the tenant moving in as these companies will only accept notification from the account holder.

Keys – You will need to issue Lomond with three sets of keys, two of which will be given to the tenant and we retain possession of one.

Property standards

General condition – Quality properties will always attract quality tenants. The property should be in good condition internally and externally, preferably decorated in neutral colours. Repairs to and maintenance of the property are at the landlord’s expense unless misuse by the tenant can be established.

Personal Items – Items of sentimental or monetary value should be removed from the property before the tenant takes residence. All storage areas should be left clear for the tenant’s use.

Cleaning – At the start of a tenancy the property should be in a thoroughly clean condition. At the end of the tenancy it is the tenant’s responsibility to leave the property in a similar condition.

Security – We advise that you take extra security precautions with your property i.e. locks on windows, security lights, quality door locks etc.

Gardens – Gardens should be left tidy and rubbish-free, with any lawns cut. It is the tenant’s responsibility to maintain the gardens to a reasonable standard. However, if the gardens were particularly large or need constant attention we would recommend employing the services of a regular gardener.

Information for tenants
It is always helpful to leave copies of any information for the tenant on operating the central heating system and any appliances in the property e.g. washing machine, alarm system etc. Also, any local information that may be of use such as refuse collection day.

Please note  – We cannot guarantee that a tenant will not default on rent payments, however in the unlikely event that this should happen, we, as the letting agent, will advise and help you through the legal procedures for recovering any outstanding monies.

What is landlord registration?

Under Part 8 of the Antisocial Behaviour etc. (Scotland) Act 2004, private landlords must apply for registration with their local authority.

Who has to register?

Anyone who owns residential property in Scotland which is leased must apply to register with the local authority for the area where the property is located. It is the owner of the property who must register. In some cases this may not be the ‘landlord’ who has the letting agreement with the occupier.

Owners must declare any agents that they use to manage their property. An agent may be a professional such as a letting agent or solicitor, a friend or relative who looks after the property, arranges repairs, collects rents etc. Agents may also register in their own right if they wish.

You can also register if you do not own any property, in order to check that you will be considered fit and proper before you invest in property to let.

It is not an offence to let property if you have submitted a valid application for registration which has not yet been processed by the local authority. An application is valid if you have completed all the required information accurately, and paid the appropriate fee.

How do I register?

You can register using the Landlord Registration website. If you want to register with more than one local authority, you can apply to all of them in one go – you only need to enter your personal or company details once, and if you pay online by debit card you can make one payment to cover all your applications.

Alternatively, you can telephone your local authority in the area you let your property. If you own properties in more than one area, you will be able to apply to register in all authorities in the one application and this will reduce the total fee you will have to pay. South Ayrshire Council – 01292 612083

North Ayrshire Council – 01294 311998

East Ayrshire Council – 01563 576675